This training will strengthen enrollment assisters’ understanding of private insurance and provide best practices for supporting consumers in the plan selection process. The presentation includes an in-depth overview of how private insurance works, guidance on how to talk to consumers about complicated insurance terms, and an overview of the latest trends in plans offered in the Marketplace. It will also highlight innovative strategies to help consumers identify their priorities, evaluate coverage options, and find the plan that best meets their needs. The session concludes with a live demonstration of the online plan comparison process using several consumer scenarios and actual Marketplace plans from across your state. Ample time will be provided for Q&A.